Using tracking number, online shows attempted delivery the next day, and final delivery the day after. I don't know what attempted delivery meant with pos express dropping into mail box, but in reality the mail was nowhere to be found.
I called their 1-300 numbers from Mon till Wed during working hour, everytime reached voicemail saying they're closed during public holiday and Sun.
I got email response after ~1wk.
Allen added he has experience pos express reached his dest in 2 week. So I checked everyday after that, and finally gave up. Rob is kind enough for refund. But I had phobia with pos express since.
Hopefully this round is just a delay that doesn't kill the content.
Some of statement from email exchange:-
"For your information as stated on the envelope, Pos Express envelope only meant for document posting. Pos Malaysia Berhad is not liable for any loss of valuables or item posted. In term of compensation, Pos Malaysia Berhad is only liable to compensate in case of late delivery with a new Pos Express envelope."
I didn't ask for compensation, nor did I mention about what I'm waiting for.
"Pertaining to your complaint below, please advice sender to make an enquiry. All enquiries should be raised by sender within 10 working days from posting date. "
It's already after 10 working days when I got this email
