Nepnut's Nep Hybrids 2011 :)

[alpiner]

Noted. Thx for your reply. In process of preparing the media and container.

[NepNut]

You're welcome

I just send out your seeds today, will PM you the tracking number.

[alpiner]

Hi Rob,
Still hv not received your seeds. Can you help check whether the mailing address is accurate? Thx.

[alpiner]

Bad news Rob. Still hv not received the seeds. Status in the tracker shows final delivery on 31 Jan, but nothing in the mail box. Even if somebody messed up the 1day delivery, I'm bring my family back to my parents' place in 30min time, so the seeds, if delivered, will be sitting there for more than 1 week from the day you sent out.
And all the effort put into my planned experiment will be on hold indefinitely.

[cbkhoon]

if the seeds are fresh and good, it makes not diference in 1 week time

[NepNut]

Originally Posted by alpiner

Bad news Rob. Still hv not received the seeds. Status in the tracker shows final delivery on 31 Jan, but nothing in the mail box. Even if somebody messed up the 1day delivery, I'm bring my family back to my parents' place in 30min time, so the seeds, if delivered, will be sitting there for more than 1 week from the day you sent out.
And all the effort put into my planned experiment will be on hold indefinitely.

I'm sorry to hear that Alpiner. I'm sure I wrote the correct address as provided by you.

If you feel that you're not happy with your purchase, I will gladly give you a full refund. Please inform me ASAP as I will be going overseas soon. Sorry for the inconvinience caused.

[alpiner]

Hi Rob, I'm just back from my parents' place. Still have not received the seeds. I have prepared containers for 9 neps seed that I ordered from you, and now just stacks of empty containers doing nothing. So instead of refund, I would be happy for any replacement seeds that you still have.
Sorry that it happens, hope to get more great plants from you in future. Let me know if I need to top up from my side. Address should be no problem, ordered from AllenPhoon and some other members before with Pos Express.

[allenphoon]

Originally Posted by alpiner

Hi Rob, I'm just back from my parents' place. Still have not received the seeds. I have prepared containers for 9 neps seed that I ordered from you, and now just stacks of empty containers doing nothing. So instead of refund, I would be happy for any replacement seeds that you still have.
Sorry that it happens, hope to get more great plants from you in future. Let me know if I need to top up from my side. Address should be no problem, ordered from AllenPhoon and some other members before with Pos Express.

maybe you can wait for a week more? as i have experience Malaysia Pos Express Services used 2 week to deliver a small package from KL to Ipoh

[alpiner]

Hi Rob,
Contacted Pos Malaysia. Looks like only sender has the right to lodge complaint. Not sure whether it'll be any help, but better than let it be. If you're back from your trip, pls provide the info below to care@pos.com.my


We thank you for your e-mail which we received on February 08, 2011.

Pertaining to your complaint below, please advice sender to make an enquiry. All enquiries should be raised by sender within 10 working days from posting date.

Kindly furnish us with the details of:

1) Tracking number
2) Name and address (sender)
3) Name and address (recipient)
4) Contact number (sender)
5) Posting date
6) Posting office

These particulars are needed for our finding and investigation purposes.


Thank you.


Yours sincerely,
for POS MALAYSIA BERHAD


Marissa M. Omar
Customer Care Department